Terms and Conditions

Reservations
Valid debit or credit card details are required to make a reservation. We do not accept American Express.

To confirm a reservation we require the following details:-

Your Name,
House Number,
Postcode,
A Contact Telephone Number,
Debit/credit Card Number,
Start and/or Expiry Date,
Security Number (last 3 numbers on reverse of card).

Deposit:  A deposit, equivalent to the first nights' stay, will be taken from your card at the time of making the reservation, this is non-refundable.

Minimum stay: 2 nights

Easter: Minimum stay 3 nights (Thursday to Monday).

Discount offer: Call us on 015394 42523 or 07944212667 and ask about our current Discount Offer. If you prefer to book online we will automatically apply our current discount to your reservation - however, a discount is NOT AVAILABLE for Public and Bank Holiday bookings. PLEASE NOTE: Discount only available when booked directly with us (NOT available if booked via an Online Travel Agent e.g. Booking.com/LateRooms.com etc).

Check-in Time: This is anytime between 3.00pm and 6.00pm, please let us know at time of booking what time you expect to arrive. This allows us to plan our working day around each guests' arrival. IMPORTANT: As we DO NOT normally offer a late reception (AFTER 6.00pm), arrivals outside these times must be arranged and agreed with us beforehand.

Cancellations
If cancelled less than 5 days before the start of your stay or in case of a no-show, the remaining cost of your stay will be charged to your card. You may wish to take out cancellation insurance to cover any losses.

If you shorten your stay after arrival, no refund will be given

No Smoking
It is against the law to smoke in any part of our guest house. Vaping is also not allowed. Anyone smoking in the guest house will be charged a £50 cleaning fee and asked to leave immediately.